Team

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Activity overview

Latest activity by Team
  • Team created an article,

    What is the difference between Pearl or Nibbed Sugar and Belgian Waffle Sugar?

    Q: What is the difference between Pearl Sugar and Belgian Waffle Sugar? A: Pearl sugar is used for cake toppings - a crunchy sprinkling for example on panettone. Belgian waffle sugar is used for ma...

  • Team created an article,

    My DPD Delivery

      Did you know that most DPD delivery issues can be resolved with the very good DPD app? It allows you to follow your delivery to your door, to re-arrange delivery and to contact DPD about the ship...

  • Team created an article,

    Sending Flour and other foods to EU countries

      At present, due to the complications resulting from Brexit, we are unable to send any foods to EU countries, except for larger, usually palletised orders. If in doubt, please ask.    9 Nov 2021

  • Team created an article,

    The order is a gift, do you include the invoice?

    Q: This order is a present for someone and I don't want them to see the invoice. Is it included in the package?   A: No, we only include a packing slip and no prices are shown. The invoice is email...

  • Team created an article,

    Shipments to EU Updated 23 February 2021

    Latest update: DHL: at the moment DHL will carry no foodstuffs to EU countries from UK but will carry other goods. DPD: DPD has increased the list of goods it has prohibited from carrying from UK t...

  • Team created an article,

    Allergens in products and in food processing

    Q: Are nuts present in any products at BakeryBits? A: Yes, products such as the almond extracts contain almond and hazelnut extract.   Q: Are nuts handled in the warehouse or in food processing? A:...

  • Team created an article,

    Refund of returns

    Q: How long do you take to refund returns? A: We aim to process returns weekly. Note that for a full refund the items need to be saleable condition with undamaged packaging please.

  • Team created an article,

    What is VAT? Will I be charged sales tax?

    Q: What is VAT / why is VAT showing on my order? A: VAT is sales tax. Only customers with deliveries to a UK address are charged VAT by Bakerybits.   Q: Who gets charged VAT? A: UK delivery address...

  • Team created an article,

    Is the flour fortified?

    Q: Is the flour from XXX mill fortified (does it have additives, iron etc added)?   A: This is a question that has a different answer for each mill. Artisan millers in UK tend not to fortify their ...

  • Team created an article,

    Is the flour unbleached?

      Q: Is a specific flour bleached or unbleached?   A: All European/UK flour is unbleached by law. Some countries (including US) do bleach flour purely for aesthetic reasons but we will never stock ...