Team
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Activity overview
Latest activity by Team-
Team created an article,
VAT for EU Customers - post Brexit
Following Brexit, when EU customers checkout, they will be charged 0% VAT - just like shipping to any non EU country before Brexit. This means that, instead of BakeryBits collecting your VAT, the c...
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Team created an article,
Sending Flour and other foods to EU countries
The current situation is complicated - and is evolving as everyone gets used to Brexit and tries to establish ways around the new complexities. Hopefully before long, this will be resolved. See bel...
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Team created an article,
The order is a gift, do you include the invoice?
Q: This order is a present for someone and I don't want them to see the invoice. Is it included in the package? A: No, we only include a packing slip and no prices are shown. The invoice is email...
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Team created an article,
Shipments to EU Updated 23 February 2021
Latest update: DHL: at the moment DHL will carry no foodstuffs to EU countries from UK but will carry other goods. DPD: DPD has increased the list of goods it has prohibited from carrying from UK t...
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Team created an article,
Allergens in products and in food processing
Q: Are nuts present in any products at BakeryBits? A: Yes, products such as the almond extracts contain nuts. Q: Are nuts handled in the warehouse or in food processing? A: Yes, nuts are present ...
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Team created an article,
Refund of returns
Q: How long do you take to refund returns? A: We aim to process returns weekly. Note that for a full refund the items need to be saleable condition with undamaged packaging please.
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Team created an article,
What is VAT? Will I be charged sales tax?
Q: What is VAT / why is VAT showing on my order? A: VAT is sales tax. Only customers with deliveries to a UK address are charged VAT by Bakerybits. Q: Who gets charged VAT? A: UK delivery address...
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Team created an article,
Is the flour fortified?
Q: Is the flour from XXX mill fortified (does it have additives, iron etc added)? A: This is a question that has a different answer for each mill. Artisan millers in UK tend not to fortify their ...
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Team created an article,
Is the flour unbleached?
Q: Is a specific flour bleached or unbleached? A: All European/UK flour is unbleached by law. Some countries (including US) do bleach flour purely for aesthetic reasons but we will never stock it.
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Team created an article,
My order is a gift, is the packaging discrete?
Q: My order is a gift for someone, is it obvious on the packaging where the delivery is from? A: Packaging: the boxes are plain and do not have any BakeryBits logos on them. If the courier label...