Q: What is VAT / why is VAT showing on my order?
A: VAT is UK sales tax.
Q: Who gets charged VAT?
1. UK delivery addresses: if you have a delivery address outside UK then when you head to the checkout and choose your delivery country, the VAT rate will be changed to 0%.
Q: Which products have VAT?
1. All products have VAT except books and foods which are 0% rated.
Q: I am visiting UK but live elsewhere, can I claim back VAT when I leave UK?
A: Unfortunately not, the UK government has changed the rules so that this is no longer possible.
Updated 5 Jan 2021